Action Matrix
The evidence assembled into a prioritised, sequenced set of actions, each linked to the institution responsible.
A comprehensive, evidence-led examination of how a justice system functions – from police station to prison – and what can realistically be changed.
Where it looksWhole justice chain
The questions are agreed with national partners during planning. National experts work throughout data collection, analysis and validation, helping institutions use and update the evidence.
What should happen – and what actually happens in practice?
Where is the justice chain under pressure, and why?
Is dysfunction in one institution caused or amplified by another?
Do people, budgets and infrastructure match demand?
Where do geography, gender, age, disability or poverty affect access to justice?
What can realistically be changed – and in what order?
From what seems to be happening to what the evidence shows is happening.
Justice systems often hold large volumes of information but relatively little integrated evidence about how the system operates as a whole. A Justice Audit consolidates institutional data, case data, resources, infrastructure, geography, practitioner knowledge and user experience into one actionable analysis.
It examines the justice chain as a system, recognising that dysfunction in one institution may be caused or amplified by another. The analysis moves in a clear line: what should happen → what actually happens → where the system is under pressure → why → what can realistically be changed.
The Bangladesh Justice Audit shows the approach at work. Institutional data were combined with citizen, court-user and practitioner evidence, so the justice system could be viewed nationally and by individual district. The underlying baseline data were made accessible, and data inconsistencies were explicitly identified rather than concealed.
The result is not simply a report. It is a baseline, a dataset, a diagnostic and an Action Matrix with a time-bound Roadmap – designed to be updated as reform proceeds.
Agree the questions, institutions and indicators with national partners.
Gather institutional, case-level and user data, then test and analyse it across the whole chain.
Turn findings into prioritised actions and verify them with the institutions concerned.
Hand over data, tools and skills so the baseline can be maintained nationally.
Each institution measured on its own terms – and in relation to the others, because dysfunction in one is often caused or amplified by another.
Produces
Action Matrix and time-bound Roadmap.
The evidence assembled into a prioritised, sequenced set of actions, each linked to the institution responsible.
Agreed measures of progress over time, so implementation can be monitored and success or failure seen.
Institutional and primary data, disaggregated where available by gender, age, disability and geography. Gaps and inconsistencies are recorded.
Maps and data visualisations showing institutional and geographical detail for the jurisdictions in scope.
National experts involved throughout the work, with data, tools and skills transferred to support future updates.
This is what I wanted because only when you have a complete, rather than partial, view do you understand what is going on . . . and I can check our progress against this baseline when we do another audit.
“The Justice Audit continues to be used as an important tool to highlight the importance of evidence- based planning.”
Circle area ∝ volume
| Stage | Volume | Unit |
|---|---|---|
| Police investigations (FIR) | 216,370 | investigations |
| Chief Judicial / Metropolitan Magistrate Court | 1,449,219 | cases |
| District / Metropolitan Sessions Court | 690,964 | cases |
| High Court Division | 464,872 | cases |
| Appellate Division | 23,306 | cases |
| Nari o Shishu | 179,209 | cases |
| Village Court | Not shown | |
| NLASO legal aid (civil + criminal) | 111,024 | cases |
| People arrested | 541,052 | people |
| Prison admissions | 485,274 | people |
| Average daily prison population | 76,613 | people |
Real assignments, with national partners.
Every product can be commissioned on its own as part of core justice reform. The Justice Audit is also configured for these two applications:
Start with a conversation about a specific problem. Choose the one closest to yours and tell us a little about your context.